Privacy Policy

OdinVision Inc.

Privacy Policy

Effective Date: June 1, 2025 | Last Updated: June 2025

1. Introduction

OdinVision Inc. (“OdinVision”, “we”, “us”, or “our”), headquartered in Waterloo, Ontario, Canada, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website odinvision.ca (the “Site”) or interact with our products and services.

This Policy applies to all visitors, customers, and business contacts in Canada and the United States. By using our Site, you consent to the practices described in this Policy.

2. Applicable Privacy Laws

OdinVision operates in compliance with the following legislation:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Canada’s Anti-Spam Legislation (CASL)
Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA), where applicable
California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), for California residents
Other applicable U.S. state privacy laws

3. Information We Collect

3.1 Information You Provide Directly

Name, job title, and company name
Business email address and phone number
Inquiry details submitted through contact or quote request forms
Communications you send to us by email or phone

3.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and referring URLs
Device type and screen resolution

This information is collected via cookies and similar tracking technologies (see Section 7).

3.3 Information from Third Parties

We may receive business contact information from publicly available sources, trade show interactions, or partner referrals, consistent with applicable privacy law.

4. How We Use Your Information

We use collected information for the following purposes:

Responding to inquiries about our machine vision products and software
Processing quote requests and purchase orders
Providing technical support and after-sales service
Sending product updates, technical bulletins, or promotional communications (with your consent, as required by CASL)
Improving our website content and user experience
Complying with legal obligations
Detecting and preventing fraud or security incidents

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Legal Basis for Processing

We process personal information only when we have a valid legal basis, including:

Your express or implied consent
Performance of a contract or pre-contractual steps you have requested
Compliance with a legal obligation
Our legitimate business interests, where these are not overridden by your privacy rights

6. Disclosure of Personal Information

We may share your information with:

Service providers who assist us in operating our website, processing payments, or delivering services (bound by confidentiality obligations)
Professional advisors such as lawyers and accountants
Government authorities or law enforcement when required by law or court order
A successor entity in the event of a merger, acquisition, or sale of assets (you will be notified in advance)

Any third-party service providers we engage are contractually required to handle your information securely and only for the purposes we specify.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality and analyze traffic. The types of cookies we use include:

Essential cookies: necessary for the Site to function (e.g., session management)
Analytics cookies: help us understand how visitors use the Site (e.g., Google Analytics)
Preference cookies: remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. For detailed information, please see our Cookie Policy page.

8. Commercial Electronic Messages (CASL Compliance)

If you are located in Canada, we will only send you commercial electronic messages (e.g., product newsletters, promotions) if we have obtained your express or implied consent in accordance with CASL. Each commercial message will include:

Clear identification of OdinVision Inc. as the sender
Our mailing address: 235 Frobisher Drive,Waterloo, ON, Canada
An easy unsubscribe mechanism

You may withdraw consent at any time by clicking the unsubscribe link in any email or by contacting us at info@odinvision.ca.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typical retention periods are:

Inquiry and contact records: 3 years from last interaction
Customer transaction records: 7 years (for tax and legal compliance)
Website analytics data: 26 months

After the applicable retention period, information is securely deleted or anonymized.

10. Security of Your Information

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information, including:

Encrypted data transmission (HTTPS/TLS)
Access controls limiting information to authorized personnel
Regular security assessments

No method of transmission over the Internet is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the applicable privacy commissioner as required by law.

11. Your Privacy Rights

11.1 Canadian Residents (PIPEDA)

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Withdraw consent (subject to legal and contractual restrictions)
File a complaint with the Office of the Privacy Commissioner of Canada

11.2 California Residents (CCPA/CPRA)

California residents have additional rights, including:

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information we hold about you
The right to opt out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at info@odinvision.ca. We will respond within 30 days (or 45 days for CCPA requests).

12. Third-Party Links

Our Site may contain links to third-party websites, including industry partners and distributors. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children’s Privacy

Our Site and services are directed to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised Policy on this page with an updated effective date. We encourage you to review this page periodically. For material changes, we will provide additional notice (such as a notice on our homepage or by email).

15. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact our Privacy Officer: